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DOPPLE CUSTOMER HUB.

Find out how Dopple works, access your application portal and get answers to common questions.

Hello Business

MAKING FINANCE WORK BETTER AT CHECKOUT.

More ways to move forward, through one connected application journey.

Dopple powers the application experience behind selected retailers, bringing everything together from checkout to decision.

Your retailer looks after your purchase, your finance provider looks after your agreement and repayments, and Dopple keeps the journey connected. 

Dopple
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Dopple is a trading name of Social Money Limited, authorised and regulated by the FCA (FRN 675283) as a credit broker and lender. For this promotion, Dopple is acting as a credit broker and not as the lender. Depending on the retailer’s finance setup, Dopple may introduce you to one or more lenders. The lender considering your application will be clearly identified during the application journey. Credit is subject to assessment and approval by the relevant lender. Missed payments may affect your credit score and incur fees. Dopple doesn’t charge for its service and instead receives commission based on a percentage of the total amount of credit taken.

HOW APPLYING THROUGH DOPPLE WORKS.

CHOOSE FINANCE

Shop as normal and choose Dopple at checkout where it is available.

APPLY THROUGH DOPPLE

Complete your application through Dopple's secure technology.

GET YOUR DECISION

The finance provider reviews your application and confirms the outcome.

VIEW YOUR APPLICATIONS

Log in to see application statuses and available documents.

Dopple is a trading name of Social Money Limited, authorised and regulated by the FCA (FRN 675283) as a credit broker and lender. For this promotion, Dopple is acting as a credit broker and not as the lender. Depending on the retailer’s finance setup, Dopple may introduce you to one or more lenders. The lender considering your application will be clearly identified during the application journey. Credit is subject to assessment and approval by the relevant lender. Missed payments may affect your credit score and incur fees. Dopple doesn’t charge for its service and instead receives commission based on a percentage of the total amount of credit taken.

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Dopple
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YOUR APPLICATIONS IN ONE PLACE.

Your Dopple portal gives you access to your previous and current finance applications. 

You can use it to:

Check the status of an application

View application documents

Find contact information

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GET HELP FROM THE RIGHT PLACE.

Different parts of the journey are managed by different businesses. Choose the option that best matches what you need help with.

YOUR PURCHASE

For questions about your order, delivery, product, service, cancellation, return or refund.

Contact the retailer

USING DOPPLE

For technical help with the application journey, accessing your portal, viewing documents or reporting an application you do not recognise.

YOUR FINANCE

For questions about an application decision, your agreement, repayments, balance, settlement, missed payments or financial difficulty.

Contact the finance provider

Sectors

A JOURNEY YOU CAN TRUST.

SECURE BY DESIGN

Your information is handled securely and only shared where needed to support your application. 

REGULATED & TRUSTED

Dopple is operated by Social Money Ltd, an FCA authorised business.

EVERYTHING UPFRONT

You will see the finance provider, key terms and important information before entering into an agreement.

DEDICATED SUPPORT

Our team can help with the Dopple application journey, customer portal and technical issues.

STILL HAVE A QUESTION?

You can contact our support team on 0161 676 9595 (Mon-Fri 9am-5pm) or via support@dopplepay.com.

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